Customers can select a time window in which to pick up their orders. Instacart, known for its same-day grocery delivery services, is now giving customers the option of ordering their groceries and picking them up at the store later on. The company has been testing this service over the past few months, and now it's rolling it out to 25 markets across the US. " We want to make grocery shopping effortless by helping our customers get the groceries they need from the retailers they love," Instacart's chief business officer, Nilam Ganenthiran, said in a statement. "Our customers want choice and we're excited to now offer the pickup option they've been asking for." Now, where available, Instacart customers can put together their grocery order and choose a pickup window that's convenient for them. Instacart will then notify them when their order is ready and customers can use the Instacart app to let the store know when they'll be there and what car they'll be arriving in. Their order will then be delivered to their vehicle once they arrive. Pickup options are already available from major chains like Target, Walmart and Whole Foods. Amazon has also dabbled with AmazonFresh Pickup in Seattle. But with its Pickup service, Instacart brings that option to a number of other local stores in the regions where it has launched. Currently, the service is available in 200 stores in 25 markets near Atlanta, Boston, Charlotte, Minneapolis, Nashville, San Francisco and Washington, DC. And stores like ALDI, Food Lion, Publix and Wegmans are already on board. The company says it will expand Pickup to more stores across the US throughout 2019.
Instacart announced that its launching its new pickup grocery service across the U.S. The San Francisco-based company has been trialing a pickup service since at least June and has been slowly expanding the service to more outlets and locations in the intervening months. Founded in 2012, Instacart has traditionally partnered with local stores to offer same-day deliveries on thousands of grocery products. The company has raised around $1.6 billion in funding, including $200 million and a follow-on $600 million tranche in 2018 alone. Though it has largely kept operations in the U.S. since its inception, it recently expanded to Canada, where it said it now serves 50 percent of Canadian households. With Instacart Pickup, the company is adding another option for consumers, who can now choose to save on the delivery fee if theyre willing to drive to the store and collect their pre-picked groceries themselves. Instacart PickupDuring the trial phase, Instacart has been soliciting feedback from retailers and consumers, and it is already working with a number of outlets — including Wegmans, ALDI, Cub Foods, Food Lion, Price Chopper, Publix, Schnucks, Smart & Final, Sprouts, and Tops Friendly Markets — in 25 locales around Atlanta, Boston, Charlotte, Minneapolis, Nashville, San Francisco, and Washington, D.C. Our customers want choice, and were excited to now offer the pickup option theyve been asking for, said Instacarts chief business officer, Nilam Ganenthiran. For families that are out and about and running errands, a pickup solution might be a better fit for their family rhythm. Todays launch comes amidst heightened competition in the same-day delivery realm. DoorDash has raised around $800 million in funding this year, and it recently launched a new grocery pickup option, in addition to a $10 monthly subscription for free deliveries. Last week, Google joined a $40 million investment in Deliv, which also offers a same-day delivery platform.
Instacart just announced that its new grocery pickup service will launch in cities across the United States. The new pickup option works alongside Instacarts delivery service, which supports many of the same supermarkets. Any viable grocery delivery / pickup service needs a wide variety of retailers to source from. Instacart has different buying options that include both pickup and delivery to keep customers interested and to stay competitive against the likes of Amazons grocery stores, Prime Fresh, or even DoorDash. Instacarts grocery pickup service is working with more than 200 retailers, including a number of recognizable outlets like Wegmans, Aldi, Cub Foods, Food Lion, Price Chopper, Publix, Schnucks, Smart & Final, Sprouts, and Tops Friendly Markets. Participating stores are located in major cities like Atlanta, Boston, Charlotte, Minneapolis, Nashville, San Francisco, and Washington, DC. Once you download the app, you can search and buy your desired goods, select the Instacart Pickup option, and then pick them up. If youre not keen on picking up groceries yourself (and you dont mind spending more money), Instacarts delivery service is more accessible, spanning more than 70 percent of US households, with over 300 retailers in all 50 states. Pricing for the delivery service is pretty straightforward: service is free for Instacarts Express members, while non-members will incur a cost relative to their location, time of day, or retail partner.
Online grocery delivery service Instacart has expanded the availability of a click and collect pickup service its been trialing for a few months in the U.S. — now offering it in stores across the nation. It says the collect in person Instacart Pickup option is now available in nearly 200 stores — across 25 key markets near Atlanta, Boston, Charlotte, Minneapolis, Nashville, San Francisco, and Washington D.C. The Pickup service is intended to offer customers more flexibility by letting them choose a time to drive by and grab their groceries, rather than wait in for a delivery. Customers are offered a range of partner stores to choose for collecting their order. While pick ups can be made on the same day. Instacart says its expanded its partnerships for the now expanded Pickup service — saying its working with the likes of ALDI, Cub Foods, Food Lion, Price Chopper, Publix, Schnucks, Smart & Final, Sprouts, Tops Friendly Markets and Wegmans. To access the Pickup service, customers can use Instacarts website or mobile app, selecting their city and store. After they add groceries to their cart they get to choose either a delivery window or pickup window before they check out. If picking up, theyll get an in-app notification when their groceries are ready to collect. But thats not the end of the process; Pickup customers are supposed to send an in-app notification to their Instacart personal shopper to let them know theyre on the way. Then, once they arrive, Instacart says one of its shoppers or a retailer employee will bring the groceries out to their car. Assuming the car has been described accurately enough in the app… Instacart says the service is free for its Express members. For non-members there is a cost involved — though Instacart says this is lower relative to paying for delivery (which also varies depending on factors like location/time of day etc). The Pickup cost can also vary depending on the retail partner selected. For its main grocery delivery service, Instacart says its currently accessible to more than 70% of U.S. households, in all 50 states, and more than 50% of Canadian households — available in more than 15,000 different grocery stores across 4,000 cities overall. While it has partnerships with more than 300 retailers at this point. On the gig economy side, its service is powered by some 70,000 personal shoppers.